Returns & Refunds Policy
Due to international shipping and customs clearance procedures, returns are accepted only if the item is defective or not as described.
If you experience any issues with your order, please contact us
We are committed to resolving all issues and providing 100% professional customer support.
Please do not return any items without prior contact and approval.
Non-returnable Items
The following items are not eligible for return or refund:
- License keys, Software
- Learning materials and documentation
- Books
- Any downloadable or non-physical content
Refunds
Once the returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, the refund will be processed and automatically issued to your original payment method within a reasonable processing period, depending on your payment provider.
Late or Missing Refunds
If you have not received your refund yet:
- Please check your bank account again
- Contact your credit card provider — processing times may vary.
- Contact your bank for further information.
If you have completed all of the above steps and still have not received your refund, please contact us at .
Exchanges
We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, please contact us in advance.
Need Help?
If you have any questions regarding returns or refunds, please contact us
